Shipping policy

At Nexova, we’re dedicated to delivering your pet essentials quickly, safely, and reliably—because we know your furry friends deserve the very best.

Order Processing

All orders are processed within 48 hours (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with your tracking details so you can easily follow your package’s journey to your doorstep.

Shipping Options

Shipping Method Cost Delivery Time
Standard Shipping $5.00 7–15 business days
Free Shipping FREE On orders over $80.00

Delivery times may vary depending on your location and possible customs delays.

International Shipping

We proudly offer worldwide shipping so pet lovers everywhere can enjoy Nexova’s carefully selected products. Please note that international orders may require additional delivery time due to customs processing, which varies by country.

Tracking Your Order

Once your order has shipped, you’ll receive a tracking link via email to keep an eye on your delivery every step of the way.

If you have any questions about your order or need assistance, our friendly customer care team is always happy to help.
📧 Contact us at: support@nexova.com